Privacy Policy

1. Who we are and what this policy covers

Our games are published by True Blue Games ("we", "us" or "our"). This policy applies to the public Android and iOS versions of Aussie Spins, Orb Drop, Tile Match, True Blue Cards, Chook Sort, Outback Blocks, Aussie Word Search, True Blue Sudoku, True Blue Mahjong, Connect Four and State Forest Hunting GPS, and to the online services they use. Tile Match, True Blue Cards, Chook Sort, Outback Blocks, Aussie Word Search, True Blue Sudoku, True Blue Mahjong, Connect Four and State Forest Hunting GPS are still in development and not yet available to the public — this policy describes them in advance of release.

None of our games require an account or login, and none of them ask for payment-card or banking information directly — where a game offers in-app purchases, these are handled entirely through Google Play Billing on Android or Apple's In-App Purchase on iOS, not by us directly.

2. Our games

What each game sends to us is different. The table below gives a quick summary — tap a game's name, or open its entry underneath, for the full details. Advertising is covered in Advertising and the activity signal in Activity while a game is open.

3. Activity while a game is open

Each of our games sends our server a small “who is playing right now” signal while it is open. When you open a game, and then roughly once a minute while it stays open, the game sends our server two things: the game's name and its anonymous per-install ID (the same random ID described in each game's entry under Our games). Closing the game stops these signals.

The signal does not include your name, email address, account details (our games have no accounts), device model or hardware identifiers, advertising ID, location, scores, purchases or any other gameplay information.

Like any request sent over the internet, a signal reaches our servers together with your device's IP address and basic technical details such as the platform the game is running on. These appear in our standard technical server logs (see Data retention) and are used briefly in memory to limit abuse. They are not saved in the activity record.

How we use it

Only to see how many people are playing each game right now and over the past day. A player is counted as “online” for two minutes after their most recent signal. It is not used for advertising, profiling or marketing, and it is not shared with advertisers or other third parties, other than the infrastructure providers described in When information is shared that host our servers.

How long we keep it

A record is deleted when it has not been updated for 30 days. Records are held in our server's memory and saved to a file on our server; routine server backups may keep a copy for up to about a further 30 days. See Your choices and rights for how to stop a device's record being kept up to date.

4. Advertising

Our advertising partner is Pangle (the ad network operated by Bytedance Pte. Ltd). Aussie Spins and Orb Drop use Pangle to show rewarded video, rewarded-interstitial and/or banner advertising, for optional benefits such as virtual credits, an extra life, a power-up charge, or an in-game bonus, depending on the game. Tile Match uses Pangle to deliver optional rewarded-video ads for extra Darts. True Blue Cards uses Pangle to deliver banner ads. Chook Sort uses Pangle to deliver optional rewarded-video ads (for a free extra pen or hint) and banner ads. Outback Blocks, Aussie Word Search, True Blue Sudoku and True Blue Mahjong use Pangle to deliver optional rewarded-video ads (for extra help in the game, a second chance or a hint) and banner ads.

Ad networks such as Pangle may collect information including advertising and device identifiers, IP address, general device and app information, and ad interaction data, to deliver ads, measure their performance, cap how often you see the same ad, and prevent fraud. This processing is carried out by Pangle as an independent third party under its own privacy policy, available at pangleglobal.com/privacy.

All rewarded ad placements are optional — you choose whether to watch an offered ad. Declining simply means the associated optional reward is not granted. Banner ads are not rewarded and do not require any choice from you.

5. Advertising consent and privacy choices

Depending on your location, Pangle may present its own consent options (for example, under GDPR or similar regional privacy frameworks) before showing ads. See Advertising above for what Pangle collects and a link to its own privacy policy.

6. When information is shared

Information may be disclosed in the following circumstances:

• Service providers: Hosting or infrastructure providers may process limited information on our behalf to operate our servers and deliver game content.
• Public leaderboard display: Where a game has a leaderboard, your chosen display name (if any), score and rank may be shown to other players.
• Legal and safety reasons: We may disclose information when reasonably necessary to comply with law, enforce our rights, investigate fraud or abuse, or protect users, the public, True Blue Games or our services.
• Business transfer: Information may be transferred as part of a sale, merger, reorganisation or transfer of a game or business, subject to applicable law.

We do not sell personal information.

7. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including operating leaderboards and statistics, delivering requested content, responding to reports, maintaining security, resolving disputes and meeting legal obligations.

• Leaderboard information may remain available while the relevant leaderboard or game service continues to operate.
• Aggregated or de-identified gameplay statistics may be retained for longer because they no longer directly identify an individual or installation.
• Support and feedback messages may be retained while the issue is investigated and for a reasonable period afterwards.
• Technical server logs are retained for a reasonable operational and security period and are then deleted, rotated or anonymised.
• Activity records (see Activity while a game is open) are deleted when they have not been updated for 30 days; copies in routine server backups may remain for up to about a further 30 days.

Information processed independently by Pangle, Google Play Billing, or Apple's In-App Purchase is retained according to their own policies and settings.

8. Security

We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, alteration, loss, misuse or disclosure. Internet transmission and electronic storage cannot be guaranteed to be completely secure, so we cannot promise absolute security.

9. International data processing

Infrastructure providers may process information in countries outside Australia or outside the country where you live. Those countries may have different privacy laws.

Where required, service providers are responsible for using appropriate safeguards for international data transfers under applicable law.

10. Your choices and privacy rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction or objection to certain processing of your personal information.

You can also:

• Decline any optional rewarded advertisements.
• Reinstall a game to receive a new per-install ID where one is used, which disconnects the app from any previously submitted leaderboard results.
• Close a game to stop its activity signals. There is no account to close and the ID is anonymous, so to stop an activity record being associated with your device, uninstall the game or clear its data — the old record is then deleted 30 days after its last signal.
• Avoid submitting optional contact details through feedback forms.
• Contact us to request help with information held by True Blue Games.

To help us locate relevant information, a request may need to include the game concerned, your leaderboard display name or anonymous player identifier, or details of the message or report you submitted. Because some of our games use identifiers that are not tied to any personal information and are not recoverable once an app is uninstalled, our ability to locate or act on a request may be limited. We may need to verify that a request relates to you before acting on it.

11. Children and age restriction

Aussie Spins is intended only for adults aged 18 years and over, is not directed to children or minors, and includes a mandatory 18+ age-verification screen on first launch.

Orb Drop, Tile Match, True Blue Cards, Chook Sort, Outback Blocks, Aussie Word Search, True Blue Sudoku, True Blue Mahjong, Connect Four and State Forest Hunting GPS have no age restriction and are not directed to children. Across all our games, we do not knowingly collect personal information from children. If you believe that a child, or a person under 18 in the case of Aussie Spins, has submitted personal information to us, contact us so we can investigate and take appropriate action.

12. Changes to this Privacy Policy

We may update this policy when our games, our data practices, third-party services or legal requirements change. The updated policy will be published at this location with a revised effective date.

This policy will also be updated before adding another advertising network, mediation partner, analytics platform, account system or materially different data-collection feature to any of our games.

13. Contact us

Contact us with privacy questions, requests, concerns, or reports involving a user who may be under 18.